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"Bad Behavior is found" responding tickets

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"Bad Behavior is found" responding tickets

Postby Mordus » Wed Dec 23, 2015 7:33 pm

Hi,

I'm trying to answer an opened ticket for a couple of days, and when I send my answer the web returns to the home page with that message: "Bad Behavior is found"

I'm wondering if anyone else is experiencing that, or is just me...

I've tried responding the ticket with Safari and Chrome, same error on both.

The ticket is TECH-0000001686;


Thanks.
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Re: "Bad Behavior is found" responding tickets

Postby Support » Wed Dec 23, 2015 10:44 pm

Mordus wrote:Hi,

I'm trying to answer an opened ticket for a couple of days, and when I send my answer the web returns to the home page with that message: "Bad Behavior is found"

I'm wondering if anyone else is experiencing that, or is just me...

I've tried responding the ticket with Safari and Chrome, same error on both.

The ticket is TECH-0000001686;


Thanks.


Do not add XML or other code text in ticket.
Use a text file for XML code and attach it in the ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
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Re: "Bad Behavior is found" responding tickets

Postby Mordus » Wed Dec 23, 2015 10:55 pm

Wow! Thanks

Just to be sure i understand...
If I write plain text in the response window is ok. But if in the middle of that text i add, for example, the word "<DATAPATH>", then i get this "bad behavior" error.
Right?

Nice to know, thanks.
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Re: "Bad Behavior is found" responding tickets

Postby basaristudios@gmail.com » Thu Dec 24, 2015 6:13 pm

You should not behave badly, thats why.
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Re: "Bad Behavior is found" responding tickets

Postby Mordus » Thu Dec 24, 2015 8:13 pm

basaristudios@gmail.com wrote:You should not behave badly, thats why.


Sure, I try... one of the most difficult things in life :mrgreen:

(*) Enrique was right, that was the problem.
Thanks again.
Logic Pro X / Reaper / RME / Italian Handcrafted Loudspeakers
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Mordus
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Location: Barcelona

Re: "Bad Behavior is found" responding tickets

Postby Support » Fri Dec 25, 2015 10:07 am

Mordus wrote:Wow! Thanks

Just to be sure i understand...
If I write plain text in the response window is ok. But if in the middle of that text i add, for example, the word "<DATAPATH>", then i get this "bad behavior" error.
Right?

Nice to know, thanks.


<DATAPATH> is code, ticket system not allow code.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
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Support
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