Login

"Bad Behavior is found" responding tickets

If you need to write about anything else please do it here..

"Bad Behavior is found" responding tickets

Postby Mordus » Wed Dec 23, 2015 7:33 pm

Hi,

I'm trying to answer an opened ticket for a couple of days, and when I send my answer the web returns to the home page with that message: "Bad Behavior is found"

I'm wondering if anyone else is experiencing that, or is just me...

I've tried responding the ticket with Safari and Chrome, same error on both.

The ticket is TECH-0000001686;


Thanks.
Keep it simple, be happy.

Logic Pro X / Reaper / RME / Italian Handcrafted Loudspeakers
User avatar
Mordus
Member
Member
 
Posts: 273
Joined: Fri May 17, 2013 11:03 am
Location: Barcelona

Re: "Bad Behavior is found" responding tickets

Postby Support » Wed Dec 23, 2015 10:44 pm

Mordus wrote:Hi,

I'm trying to answer an opened ticket for a couple of days, and when I send my answer the web returns to the home page with that message: "Bad Behavior is found"

I'm wondering if anyone else is experiencing that, or is just me...

I've tried responding the ticket with Safari and Chrome, same error on both.

The ticket is TECH-0000001686;


Thanks.


Do not add XML or other code text in ticket.
Use a text file for XML code and attach it in the ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
User avatar
Support
Expert
Expert
 
Posts: 2983
Joined: Mon Feb 24, 2014 11:33 am
Location: Lodi, Lombardia, Italy.

Re: "Bad Behavior is found" responding tickets

Postby Mordus » Wed Dec 23, 2015 10:55 pm

Wow! Thanks

Just to be sure i understand...
If I write plain text in the response window is ok. But if in the middle of that text i add, for example, the word "<DATAPATH>", then i get this "bad behavior" error.
Right?

Nice to know, thanks.
Keep it simple, be happy.

Logic Pro X / Reaper / RME / Italian Handcrafted Loudspeakers
User avatar
Mordus
Member
Member
 
Posts: 273
Joined: Fri May 17, 2013 11:03 am
Location: Barcelona

Re: "Bad Behavior is found" responding tickets

Postby basaristudios » Thu Dec 24, 2015 6:13 pm

You should not behave badly, thats why.
Prime Total, Nebula Server 3, Scarlett 3, Amethyst 2, Aquamarine 3, Titanium, Magenta 3, Navy, Sand, Pink, Pink Compressors.
User avatar
basaristudios
Expert
Expert
 
Posts: 505
Joined: Thu Feb 20, 2014 8:09 am
Location: New York City

Re: "Bad Behavior is found" responding tickets

Postby Mordus » Thu Dec 24, 2015 8:13 pm

basaristudios@gmail.com wrote:You should not behave badly, thats why.


Sure, I try... one of the most difficult things in life :mrgreen:

(*) Enrique was right, that was the problem.
Thanks again.
Keep it simple, be happy.

Logic Pro X / Reaper / RME / Italian Handcrafted Loudspeakers
User avatar
Mordus
Member
Member
 
Posts: 273
Joined: Fri May 17, 2013 11:03 am
Location: Barcelona

Re: "Bad Behavior is found" responding tickets

Postby Support » Fri Dec 25, 2015 10:07 am

Mordus wrote:Wow! Thanks

Just to be sure i understand...
If I write plain text in the response window is ok. But if in the middle of that text i add, for example, the word "<DATAPATH>", then i get this "bad behavior" error.
Right?

Nice to know, thanks.


<DATAPATH> is code, ticket system not allow code.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
User avatar
Support
Expert
Expert
 
Posts: 2983
Joined: Mon Feb 24, 2014 11:33 am
Location: Lodi, Lombardia, Italy.


Return to Other things

Who is online

Users browsing this forum: No registered users and 1 guest

cron