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Why is not deducted when purchasing the code XMAS 2015

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Why is not deducted when purchasing the code XMAS 2015

Postby coolig » Tue Dec 22, 2015 5:01 pm

I clicked on the Navy in XMAS Promotion List.
However, the 10% promotion were not deducted.
This is my first Acqua PlugIn, and then as an annoying start.
After a long search, I found out that a code must be entered, was now too late.
I wrote to the support ... wait.
* Logic Pro X - Final Cut Pro X
* Mac Pro 6-Core/2014, 32GB RAM, 512GB SSD_OS X 10.10.5 Yosemite
* Interface\Monitorcontroller: SPL Crimson
* Acustica PlugIns: Amethyst, Navy, AcquaVox, Red, Ochre
* I wish Stardipad Free 64-bit for Mac Au *
coolig
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Re: Why is not deducted when purchasing the code XMAS 2015

Postby fabio.migliorati » Tue Dec 22, 2015 5:39 pm

coolig wrote:I clicked on the Navy in XMAS Promotion List.
However, the 10% promotion were not deducted.
This is my first Acqua PlugIn, and then as an annoying start.
After a long search, I found out that a code must be entered, was now too late.
I wrote to the support ... wait.


Hi,
please can you send an e-mail to licensing@acusticaudio.net
I will help you

best
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Re: Why is not deducted when purchasing the code XMAS 2015

Postby Support » Tue Dec 22, 2015 7:49 pm

coolig wrote:I clicked on the Navy in XMAS Promotion List.
However, the 10% promotion were not deducted.
This is my first Acqua PlugIn, and then as an annoying start.
After a long search, I found out that a code must be entered, was now too late.
I wrote to the support ... wait.


Ticket replayed today.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
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Re: Why is not deducted when purchasing the code XMAS 2015

Postby coolig » Tue Dec 22, 2015 8:28 pm

You have mail.
* Logic Pro X - Final Cut Pro X
* Mac Pro 6-Core/2014, 32GB RAM, 512GB SSD_OS X 10.10.5 Yosemite
* Interface\Monitorcontroller: SPL Crimson
* Acustica PlugIns: Amethyst, Navy, AcquaVox, Red, Ochre
* I wish Stardipad Free 64-bit for Mac Au *
coolig
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Posts: 16
Joined: Tue Dec 22, 2015 4:04 pm

Re: Why is not deducted when purchasing the code XMAS 2015

Postby coolig » Thu Dec 24, 2015 1:20 am

Thanks for the quick answers and the outstanding support. The Acustica team a Merry Christmas and thank you for the great EQ and compressors.
* Logic Pro X - Final Cut Pro X
* Mac Pro 6-Core/2014, 32GB RAM, 512GB SSD_OS X 10.10.5 Yosemite
* Interface\Monitorcontroller: SPL Crimson
* Acustica PlugIns: Amethyst, Navy, AcquaVox, Red, Ochre
* I wish Stardipad Free 64-bit for Mac Au *
coolig
User Level I
User Level I
 
Posts: 16
Joined: Tue Dec 22, 2015 4:04 pm


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