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Every Acustica plugin crash Ableton!

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Every Acustica plugin crash Ableton!

Postby nicodsd » Fri Nov 27, 2015 7:17 pm

Hi, I'm new in forum.
I have a problem with any Acustica plugins. When I want to open it in Ableton (ver.9.5/64bit) it all crashes and closes Ableton.
Any ideas, what happened?
Thx
nicodsd
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Re: Every Acustica plugin crash Ableton!

Postby Support » Fri Nov 27, 2015 7:21 pm

Help us help you.

Seems you are talking about Acqua Effect plug-ins...

In order to find was it happen you should provide us more information.

We have free technical support even for free and trial products, go your Dashboard and submit a ticket and we will help you.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
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Re: Every Acustica plugin crash Ableton!

Postby nicodsd » Sat Nov 28, 2015 6:23 pm

Sorry for my laconic statement.
I wanted to install the Navy Trial, as I prepare to buy it.
All I installed correctly. AU 32 & 64.
My computer is: MacBook Pro mid 2012 512SSD.500HDD 16 RAM. 2.5 GHz i5.

When I move plugin Navy to open in Ableton session, the all Ableton crashes. Then I remembered that a few months ago it wanted to install other plug-ins with Acustica has happened just the same problem - when I wanted to open the plug all crashes.
Yesterday also installed for example Titanium 3B and the situation repeated itself.

If I have something to describe what I forgot, please tell me.

At first I thought that it was just about the activation of these plug-ins but when I searched thoroughly folders in which it had placed a file .ser, it was not there.
Only those files that appear in the photos below.
Attachments
Zrzut ekranu 2015-11-28 o 17.12.57.png
Zrzut ekranu 2015-11-28 o 17.12.57.png (48.64 KiB) Viewed 866 times
Zrzut ekranu 2015-11-28 o 17.12.15.png
Zrzut ekranu 2015-11-28 o 17.12.15.png (36.69 KiB) Viewed 866 times
nicodsd
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Re: Every Acustica plugin crash Ableton!

Postby nicodsd » Mon Nov 30, 2015 11:08 pm

Any ideas...??? :?
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Re: Every Acustica plugin crash Ableton!

Postby Support » Tue Dec 01, 2015 6:48 pm

Send us a support ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
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Support
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Posts: 2877
Joined: Mon Feb 24, 2014 11:33 am
Location: Lodi, Lombardia, Italy.


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