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Is the license server down?

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Is the license server down?

Postby jason.parker.uf » Sun Oct 11, 2015 9:42 pm

Is anyone else having problems downloading their license? I made a purchase yesterday and my license became available within a few minutes but when I go to download it I get a 404 error. I also never received the license file via email. I was just searching gearslutz and found a number of other users with this problem in just the last few hours across a lot of different products.

I can't wait to use my nebula when it's up + running!
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Re: Is the license server down?

Postby russianpolecat » Sun Oct 11, 2015 9:59 pm

Looks like it - I'm trying to download the Navy trial and I'm getting the same issue!
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Re: Is the license server down?

Postby ceemusic » Sun Oct 11, 2015 10:02 pm

I'm having a similar problem.
I purchased NAVY & was sent a download link for it but it's not listed under my products.
I guess that's because it's a pre-sale?
i7 5820k·RAM 32GB DDR4·1TB HD x3·500GB SSD x2·Video HD-5450 1GB·Win 10 x64·RME FF400·Cubase-VEPro6-S1-Sonar
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Re: Is the license server down?

Postby Support » Mon Oct 12, 2015 9:40 am

Please try it now and if you get issues send a ticket to our licensing department.

(server was stooped but not down during weekend. From 09:00 12/10/2015 is working again).
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
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