Login

Titanium For Second Machine

Share your experience, tips & tricks, show off your music.

Titanium For Second Machine

Postby dacaveprods » Sun Jan 25, 2015 11:58 pm

Something has to be done with the Ser/Auth situation... i just spent hard earned money on Titanium n been waiting (2days) on my auth file for a second machine. Now i've been a Nebula user for a long time n things have drastically improved all around, and maybe im a bit spoiled, but when i pay i receive right??? The Auth system says im at my limit when i upload the ser file from my second machine... have no idea what happened, but the only thing i can think of is the Titanium Trial might have something to do with it...just don't know at this point... Hoping something is done soon to fix this from happening again... Also ticket submitted yesterday.
dacaveprods
Member
Member
 
Posts: 250
Joined: Tue Mar 30, 2010 11:36 pm

Re: Titanium For Second Machine

Postby tumburu » Mon Jan 26, 2015 2:45 am

Open a support ticket. I did that with Blue and received a license the next day.
User avatar
tumburu
Vip Member
Vip Member
 
Posts: 430
Joined: Tue Mar 30, 2010 11:00 pm

Re: Titanium For Second Machine

Postby dacaveprods » Mon Jan 26, 2015 6:49 am

tumburu wrote:Open a support ticket. I did that with Blue and received a license the next day.


i already did as well as an email to sales before i posted here... Thanx for your reply n help.
dacaveprods
Member
Member
 
Posts: 250
Joined: Tue Mar 30, 2010 11:36 pm

Re: Titanium For Second Machine

Postby SWANG » Mon Jan 26, 2015 9:16 am

in my experience, the good folks at acustica are very attentive to the support ticket log. however, bear in mind that this is sunday (which means you submitted your ticket on saturday). many businesses are closed on the weekends. i'm sure they'll get back to you very soon. :)
ok, bye!!!
User avatar
SWANG
Vip Member
Vip Member
 
Posts: 372
Joined: Sun Apr 29, 2012 4:31 am
Location: new york

Re: Titanium For Second Machine

Postby dacaveprods » Mon Jan 26, 2015 12:10 pm

SWANG wrote:in my experience, the good folks at acustica are very attentive to the support ticket log. however, bear in mind that this is sunday (which means you submitted your ticket on saturday). many businesses are closed on the weekends. i'm sure they'll get back to you very soon. :)



Thanx...
dacaveprods
Member
Member
 
Posts: 250
Joined: Tue Mar 30, 2010 11:36 pm

Re: Titanium For Second Machine

Postby Support » Mon Jan 26, 2015 12:43 pm

Licenses issues are managed by sales department. Please, send it a message in a ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
User avatar
Support
Expert
Expert
 
Posts: 2884
Joined: Mon Feb 24, 2014 11:33 am
Location: Lodi, Lombardia, Italy.

Re: Titanium For Second Machine

Postby dacaveprods » Mon Jan 26, 2015 9:37 pm

Support wrote:Licenses issues are managed by sales department. Please, send it a message in a ticket.


Did this before i posted here as well as an email to sales
dacaveprods
Member
Member
 
Posts: 250
Joined: Tue Mar 30, 2010 11:36 pm

Re: Titanium For Second Machine

Postby giancarlo » Mon Jan 26, 2015 11:14 pm

ok....
I recommend a ticket if you want the fastest support possible!
User avatar
giancarlo
Founder
Founder
 
Posts: 9198
Joined: Mon Sep 21, 2009 10:40 pm
Location: Italy

Re: Titanium For Second Machine

Postby dacaveprods » Mon Jan 26, 2015 11:22 pm

giancarlo wrote:ok....
I recommend a ticket if you want the fastest support possible!


Another ticket??? if so will do
dacaveprods
Member
Member
 
Posts: 250
Joined: Tue Mar 30, 2010 11:36 pm

Re: Titanium For Second Machine

Postby dacaveprods » Tue Jan 27, 2015 9:57 pm

Tickets sent yesterday...
dacaveprods
Member
Member
 
Posts: 250
Joined: Tue Mar 30, 2010 11:36 pm

Next

Return to Titanium

Who is online

Users browsing this forum: No registered users and 1 guest