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Cubase 5.5 + Nebula 3 Pro Crash + freeze

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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby beneficjenci » Fri Apr 08, 2011 11:42 pm

Ok - I managed go run the server local 64 in Cub 5.5 32bit on Win 7 64bit. Its great - so far I launched about 40 instances and it runs smoothly. The Ram usage meter went to 4,5 Gig (I have 8total) and its a perfect solution. Hope it goes well along.
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby skitchy » Fri Apr 15, 2011 8:09 am

This crash happens to me as well - Nebula 2 Commercial and Nebula 3 Free both do exactly the same thing (high pitched squeal, generic GUI with no labels, freeze, error messages, quit Cubase, start again). No 'workarounds' that I've read about have done anything to help.
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby giancarlo » Fri Apr 15, 2011 9:01 am

does it happen as soon as you start it? or just sometimes?
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby skitchy » Fri Apr 15, 2011 9:47 pm

Hapens as soon as it is loaded into a Cubase 5 (or Cubase Studio 4) insert.
Happens when I have other plugins and tracks going(ie. actually making music).
If I just open Nebula in a blank Cubase project with nothing else running it will work as expected, but that is obviously no use.
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby giancarlo » Fri Apr 22, 2011 5:01 pm

ok sorry for the delay. Imho the plugin is not installed/authorized properly. Contact me
giancarlo@acusticaudio.com
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby skitchy » Wed Apr 27, 2011 5:48 pm

Attached to this post is the screengrab you couldn't get via email.
Here are links to others having exactly the same problem :
http://www.acustica-audio.com/forum/ind ... =viewtopic
http://www.acustica-audio.com/forum/ind ... =viewtopic
http://www.acustica-audio.com/forum/ind ... =viewtopic

Tha Task Manager is on the right of the screengrab (this forum cuts the image in half) showing RAM usage etc. As you can see ASIO usage was about 55% in this case so nothing drastic.
Notice the VST window with the generic Cubase GUI - that is Nebula crashing.
I can reproduce this crash 100% of the time.

This bug has been around for at least a year (probably more). Aside from the links above, I have seen other people asking about it on other forums too.

I can reproduce the crash using Nebula 2, Nebula 3 Free, and Aquavox (I dont have access to Nebula 3 Pro to try it)

Can you please acknowledge that this is a BUG in Nebula.
Attachments
nebula error 1.jpg
Nebula Crashing Cubase
nebula error 1.jpg (150.14 KiB) Viewed 1373 times
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby mastermat » Fri Apr 29, 2011 12:49 am

oh gosh....I think I want my money back....this is all a big joke..isn´t it?
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby giancarlo » Fri Apr 29, 2011 4:12 pm

guys, before buying check the disclaimer which you are forced to read before using paypal:

Capture the big, warm, detailed sound of world-class outboard gear, for use inside the box, with our flagship product. Driven by our improved and optimized engine, Nebula3 Pro is our fastest-processing, best-performing, plug-in creation yet. Multi-platform support for premium and third party libraries. Includes N.A.T.3 Sampler. (Windows version only) . Mix a revolution with Nebula3 Pro.

Diclaimer: we don't offer refunds, so you are encouraged to test Nebula3 free before.



I think the disclaimer is pretty clear. You are encouraged to test the free product which is fully functional before buying. The forum is available to public, so you can read about bugs before buying, and you are able to test perfectly nebula before buying. As you can see, the memory issue can be reproduced easily using acquavox or nebula3 free.

About the specific crash, 99% of times is caused by lack of memory, a 32 bits dll can use till 1.2 gigabytes cause memory fragmentation. The product is pretty stable, I know there are users which are using many (in the order of hundreds) instances which are using a LOT of ram resources in x64 mode. This is not always possible in x86 mode.
In those picture: what is displaying task manager? I don't need a photo but an amount!
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby giancarlo » Fri Apr 29, 2011 4:25 pm

@mastermat
I checked also other posts in this forum from you. If you didn't receive the key contact me IMMEDIATLY. We'll refund you if you ask it BEFORE receiving the key (the commercial product behaves like a trial and it expires if not authorized).
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Re: Cubase 5.5 + Nebula 3 Pro Crash + freeze

Postby skitchy » Fri Apr 29, 2011 8:24 pm

Here is another screengrab with the important parts highlighted.
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nebula error 2.jpg
Nebula Cubase Crash
nebula error 2.jpg (132.16 KiB) Viewed 1321 times
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