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Tim Petherick-Abandoned Libraries, what does It mean?

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Tim Petherick-Abandoned Libraries, what does It mean?

Postby basaristudios@gmail.com » Fri Jan 15, 2016 4:56 am

I am looking at my account and for 2 of my purchases it says
Abandoned...there is no more downloads...it is the SUM100A V2
and the other one i don't know what it is, has no name anymore.
Anyone know what does it mean?
Prime Total, Nebula Server 3, Scarlett 3, Amethyst 2, Aquamarine 3, Titanium, Magenta 3, Navy, Sand, Pink, Pink Compressors.
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Re: Tim Petherick-Abandoned Libraries, what does It mean?

Postby Mac » Fri Jan 15, 2016 2:59 pm

My guess is that you may have "abandoned" your cart or purchase was canceled at some point....maybe purchase was interrupted somehow? If you paid for Sum100A V2, then maybe it is linked to another date in your account page. Hope this helps.
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Re: Tim Petherick-Abandoned Libraries, what does It mean?

Postby basaristudios@gmail.com » Fri Jan 15, 2016 4:32 pm

Actually no, the items were purchased, i already have the products for over a month but this appeared now.
Prime Total, Nebula Server 3, Scarlett 3, Amethyst 2, Aquamarine 3, Titanium, Magenta 3, Navy, Sand, Pink, Pink Compressors.
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Re: Tim Petherick-Abandoned Libraries, what does It mean?

Postby Tim Petherick » Fri Jan 15, 2016 4:36 pm

Hey,

I'll look at this
if it's not related to a real abandoment of cart
, it's probably a plugin update error. Your purchase should still be there and but this is most likely to be related a discount code, look at the next purchase above the abandoned one. I can manually delete this if wished.


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Re: Tim Petherick-Abandoned Libraries, what does It mean?

Postby basaristudios@gmail.com » Fri Jan 15, 2016 5:54 pm

Hey Tim, i don.t know why is it but it looks somewhat like this.
I don't need redownload of the products but i was just wondering.
I am not bashing or anything.
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Prime Total, Nebula Server 3, Scarlett 3, Amethyst 2, Aquamarine 3, Titanium, Magenta 3, Navy, Sand, Pink, Pink Compressors.
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Re: Tim Petherick-Abandoned Libraries, what does It mean?

Postby Tim Petherick » Fri Jan 15, 2016 8:09 pm

I understand, I know your not bashing.. Just trying to work out where this error came from. You can see you have original price and then the discounted price above, It maybe that one of the plugins was not updated on my site at the time of purchase. Sometimes it's hard to locate this issue, because of updates made.

Your saying you don't have the downloads but could you look to see if your downloads are in the discounted price ones above the abandoned ones? I can see one 33% less and the other is 25% less

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Re: Tim Petherick-Abandoned Libraries, what does It mean?

Postby basaristudios@gmail.com » Sat Jan 16, 2016 1:14 am

Yes i think both were discounted price items but i have other
items that were on discount...let it go for now, i do not need
usually to download again...if anything i will write to you.

Thank You Sir
Prime Total, Nebula Server 3, Scarlett 3, Amethyst 2, Aquamarine 3, Titanium, Magenta 3, Navy, Sand, Pink, Pink Compressors.
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