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Anyone from AITB here?

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Anyone from AITB here?

Postby Martinez » Fri Apr 11, 2014 3:42 am

Hi I just purchased the EAR rooms last night and received the download link but I can't download it because I don't know my password.

I've sent a message last night but there has been no reply.

Cheers!
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Re: Anyone from AITB here?

Postby jorismak » Fri Apr 11, 2014 11:17 am

When I ordered for the first time, I received the order confirmation, then an email saying 'Your order of EAR rooms' and then finally an email saying 'welcome to analoginthebox.com'. Only then can you start downloading.

As said in the first mail ( I think) they have to process your order manually and this can take a business day. Since you ordered last night, they have a whole business day to handle this :).

If you didn't receive anything after today, I guess you have reasons to go shouting at them :).
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Re: Anyone from AITB here?

Postby enriquesilveti » Fri Apr 11, 2014 11:35 am

Enrique Silveti.
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Re: Anyone from AITB here?

Postby Martinez » Fri Apr 11, 2014 12:46 pm

I'm not shouting at anybody.
I've received both emails with both the confirmation and the download link.

The problem is that the password I used to log on to their site has long gone and I've had no response from anyone at AITB regarding changing my password.
I sent them a message using the link that enriquesilveti posted.

I can't download anything until someone gets back to me about changing my password.
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Re: Anyone from AITB here?

Postby Mirco » Fri Apr 11, 2014 11:05 pm

Hi Martinez,

I processed your question manually. Please
have a look into your mailaccount. You should
be able again to login!

ciao
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Re: Anyone from AITB here?

Postby Martinez » Fri Apr 11, 2014 11:20 pm

Yay Micro!

Thank you!

Just so you don't get the wrong impression, I was angry or anything like that, there just didn't seem to be any movement at the station is all.

Cheers! :D
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Re: Anyone from AITB here?

Postby jorismak » Sat Apr 12, 2014 12:16 am

'you can go shouting' had a smiley after it for reason, wasn't implying that you were :).

Recently bought some SKnote plugins, did it friday just after 17:00 when his website already showed 'closed for the weekend, orders will be processed on next tuesday'.

Yet still I was to impatient to just wait :). See it as really excited wanting to go use the stuff :).
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Re: Anyone from AITB here?

Postby Martinez » Sat Apr 12, 2014 12:47 am

LOL jorismak!

Yeah waiting for new toys is not the most fun in the world.
I must say though, the EAR rooms were absolutely worth the wait.

Exactly what I was after!
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