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Problems with Acustica's Libraries

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Problems with Acustica's Libraries

Postby hfth_audio » Wed Jul 27, 2011 8:29 am

I have installed Nebula Pro 1.3.492 and upgraded to 1.3.495 on my Windows 7 machine. Although the machine & OS are 64 bit, I installed the 32 bit version of Nebula, as my host program (Sequoia 11) is 32 bit. (Perhaps this was not the correct thing to do?)

When I install the Acustica's own Nebula libraries in the proper directories, Nebula does not see them. They do not show up in the menu.

I have tried both using the installer and also simply copying the program and vector files to the proper directories. Both have the same result.

When installing some of the libraries I get error messages from Windows. Also some of the libraries produce an error message about encryption when I expand the zip file.

The XML file is pointing to the correct directories.

I have installed some third party libraries that work just fine.

Is there something I am doing wrong with the Acustica libraries?

Thanks for any help.
dB
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Re: Problems with Acustica's Libraries

Postby enriquesilveti » Wed Jul 27, 2011 4:36 pm

Hello hfth_audio. Sequoia 11 is x86 you can install Nebula x86 or use Nebula Server in local mode for bridge x86/x64.

Seems like:
1. Sampltiude/Sequoia has a VST.ini file, if Nebula crash Sequoia may send to invalid VST plug-in, you can delete it and force Sequoia to re-scan you selected VST plug-in folders.
2. You customer key is wrong or corrupted, key = INIT files.
3. Your files from AA library are corrupted.

Please read those post:
http://www.acustica-audio.com/forum/ind ... =viewtopic
http://www.acustica-audio.com/forum/ind ... =viewtopic
http://www.acustica-audio.com/forum/ind ... =viewtopic
Enrique Silveti.
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Re: Problems with Acustica's Libraries

Postby hfth_audio » Thu Jul 28, 2011 3:29 am

Thank you for your reply. It appears I never received a key. (I was a bit confused on that point originally.)

I will resend the SER file to Acustica.

dB
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Re: Problems with Acustica's Libraries

Postby enriquesilveti » Thu Jul 28, 2011 9:32 am

It appears I never received a key.


Is a quite normal issue from customer. You are running Nebula in demo mode, you can load free and non crypted 3rd libraries but if you try to load a crypted emulation preset Nebula should crash.

Nebula > DISK > REGISTRERED, if you see numbers you are running Nebula with demo key.
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
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RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
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