Login

Account confusion

Tips & tricks, working results, technical support

Re: Account confusion

Postby enriquesilveti » Sun Jun 03, 2012 11:04 pm

Reported today.
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
User avatar
enriquesilveti
Global Moderator
Global Moderator
 
Posts: 2662
Joined: Sun Mar 28, 2010 9:00 pm
Location: Lodi | Madrid | Buenos Aires

Re: Account confusion

Postby aafarzad » Mon Jun 04, 2012 3:47 am

What does "reported today" mean exactly? Thank you gentlemen!
aafarzad
User Level 0
User Level 0
 
Posts: 9
Joined: Fri May 25, 2012 10:14 am

Re: Account confusion

Postby giancarlo » Mon Jun 04, 2012 7:28 am

but did you send that serial to us? I thought you already sent it to graziano...
User avatar
giancarlo
Founder
Founder
 
Posts: 9141
Joined: Mon Sep 21, 2009 10:40 pm
Location: Italy

Re: Account confusion

Postby aafarzad » Mon Jun 04, 2012 8:59 am

aafarzad wrote:G- my mac system's serial # H00183EY20H. Thank you
aafarzad
User Level 0
User Level 0
 
Posts: 9
Joined: Fri May 25, 2012 10:14 am

Re: Account confusion

Postby enriquesilveti » Mon Jun 04, 2012 10:04 am

OSX serial posted some days ago!

aafarzad wrote:G- my mac system's serial # H00183EY20H. Thank you
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
User avatar
enriquesilveti
Global Moderator
Global Moderator
 
Posts: 2662
Joined: Sun Mar 28, 2010 9:00 pm
Location: Lodi | Madrid | Buenos Aires

Re: Account confusion

Postby enriquesilveti » Mon Jun 04, 2012 10:08 am

aafarzad wrote:What does "reported today" mean exactly? Thank you gentlemen!


Send forum link to AA info email account to check and generate custom key for you. I can not generate key!
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
User avatar
enriquesilveti
Global Moderator
Global Moderator
 
Posts: 2662
Joined: Sun Mar 28, 2010 9:00 pm
Location: Lodi | Madrid | Buenos Aires

Re: Account confusion

Postby giancarlo » Mon Jun 04, 2012 10:14 am

...
Attachments
key.zip
(330.12 KiB) Downloaded 16 times
User avatar
giancarlo
Founder
Founder
 
Posts: 9141
Joined: Mon Sep 21, 2009 10:40 pm
Location: Italy

Re: Account confusion

Postby aafarzad » Mon Jun 04, 2012 10:50 am

First off, thank you for the key, I really do appreciate it. However, I tried using the key and it didn't prompt me to install anything. Any advice on how to use it? I have downloaded the key.zip file and opened library installer directly from my download folder AND then also dragged the "key" folder itself into my nebula3 folder. Both times an installation window appeared. Both times after clicking install, nothing happened within the installation window AND was not prompted to install the keys to the plug in support installation folder. This is all. And my nebula/reverb modules still read: program not valid
aafarzad
User Level 0
User Level 0
 
Posts: 9
Joined: Fri May 25, 2012 10:14 am

Re: Account confusion

Postby enriquesilveti » Mon Jun 04, 2012 5:25 pm

aafarzad wrote:First off, thank you for the key, I really do appreciate it. However, I tried using the key and it didn't prompt me to install anything. Any advice on how to use it? I have downloaded the key.zip file and opened library installer directly from my download folder AND then also dragged the "key" folder itself into my nebula3 folder. Both times an installation window appeared. Both times after clicking install, nothing happened within the installation window AND was not prompted to install the keys to the plug in support installation folder. This is all. And my nebula/reverb modules still read: program not valid


MP
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
User avatar
enriquesilveti
Global Moderator
Global Moderator
 
Posts: 2662
Joined: Sun Mar 28, 2010 9:00 pm
Location: Lodi | Madrid | Buenos Aires

Re: Account confusion

Postby giancarlo » Mon Jun 04, 2012 9:59 pm

send an email to me
giancarlo@acusticaudio.com
User avatar
giancarlo
Founder
Founder
 
Posts: 9141
Joined: Mon Sep 21, 2009 10:40 pm
Location: Italy

PreviousNext

Return to Working with Nebula

Who is online

Users browsing this forum: Bing [Bot] and 2 guests