We had a major software update without our authorization/permission (it was not even announced). So the website is buggy (lunarpages upgraded both php AND mysql to latest releases). Obviously it's causing terrible headaches. And delays. If you didn't receive your key I suggest to send it directly to email@example.com
From what I know there were around 30 pending keys but even graziano was not able to login for checking your email account for sending your keys back.