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Nebula Program #0 Not Valid (here)

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Re: Nebula suddenly stopped working

Postby enriquesilveti » Sun Nov 28, 2010 9:13 pm

Could be a few reasons, we need to inspects in-depth, please re read my previous post, was updated
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Re: Nebula suddenly stopped working

Postby GalenBehr » Sun Nov 28, 2010 9:44 pm

Giancarlo just sent me my license right after I emailed him and everything works again as it should. A-class support!

Thank you!
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Re: Nebula suddenly stopped working

Postby giancarlo » Sun Nov 28, 2010 10:04 pm

wtf.... a wrong name? send your ser to me, I'll fix it
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Re: Nebula suddenly stopped working

Postby Tekker » Mon Nov 29, 2010 4:10 am

It appears to be a time related bug.

I simply set back my system clock to the beginning of the month and IT INSTALLED and is working fine now.

Maybe that will help the Nebula gang track down what caused the problem. :)

-tkr
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Re: Nebula suddenly stopped working

Postby djjoshr » Mon Nov 29, 2010 5:14 am

I have never used this program before and just purchased it!!
This is EXACTLY what happens to me when I attempt to run it...

NOT HAPPY.


I have no serial # or anything else either! $160 "poof"
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Re: Nebula suddenly stopped working

Postby Tekker » Mon Nov 29, 2010 5:35 am

No, your money is not "poof", they will fix it. :D

In the mean time try turning your system clock back to the beginning of the month (it appears to be a time related bug). Then you can install Nebula, get your SER file, and send in your SER file to get your registration.

-tkr
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Re: Nebula suddenly stopped working

Postby himhui » Mon Nov 29, 2010 5:46 am

It's funny that only my console stopped working suddenly (I created different categories) . I found that the INT.n2p disappaered in the console program folder and it worked again after it was replaced........
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Re: Nebula suddenly stopped working

Postby Mimi » Mon Nov 29, 2010 6:04 am

hummmmmmm
Last edited by Mimi on Mon Nov 29, 2010 7:47 am, edited 1 time in total.
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Re: Nebula suddenly stopped working

Postby giancarlo » Mon Nov 29, 2010 6:35 am

please note: setup installers are trying to install init files which expired.
THOSE INIT FILES EXPIRED, and it means that if you didn't install a license key over (or the license key was wrong or not correctly installed), your nebula expired too, and you can't run a setup version now.

I'll substitute setup versions for all plugins today, so you'll be able to generate SER files again.

So here what happened: INIT file copied by "setup installers" expired, but they were supposed to be substituted by the license key. At the moment if you try to run a setup version you have the same issue: you can't run nebula the first time because those INIT files expired. Wait for a new setup version.

If your nebula stopped working, simply you was not running correctly the key, or the key was WRONG or you was not running the key at all. If you installed the key over and now it's working it means the key was RIGHT but not installed correctly. A wrong key would expire immediatly AGAIN, and it's very unlike that it was expiring in the same expiration day of the INIT key located in setup versions.
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Re: Nebula suddenly stopped working

Postby hok » Mon Nov 29, 2010 12:19 pm

Hi,

Although my Neb3 Pro is still working fine (both commercial and third party libraries) I checked the Disk page and it says "REGISTERED: CUSTOMER" Is this correct? Will I have the problem as soon as the "Init" files expire? - if they do that is. I run the license installation again just in case but nothing changed in the Disk page.

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