Q.2.3 I bought an Acustica Audio product, what should I do next? You will need your account registered on the forum so you can be upgraded to a customer. It takes a little while for customer accounts to be upgraded. Please be patient and bear with us! It may take up to a day for registration. You can check if your account at Acustica Audio website has been upgraded by looking at the color of your account name on the forum. If it is pink, then you are a customer and should have full access to the download section. You should also send in your .SER file (located in your Nebulatemprepository folder - specified on the original install of Nebula) to firstname.lastname@example.org as part of the registration process. You will need to run Nebula once after installation for this file to be generated. We will then send you a registration file that, once run, will register Nebula as the version you have purchased. Please note: It is extremely important that you use the same e-mail address for your site registration and Paypal details. If you have used different e-mail addresses, please send an e-mail to email@example.com and let us know, we will fix things up for you.
Q.2.4 I have sent in my *.ser file and have not heard from Acustica Audio for days, what should I do now? Post in the topic "Do not panic / The quick HELP thread" here: http://www.acustica-audio.com/forum/ind ... =viewtopic
Enrique Silveti. Acustica Audio customer and technical support.