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Didn't receive registration email

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Didn't receive registration email

Postby woeischris » Thu Aug 26, 2010 12:39 am

Hi! I sent my registration file a few weeks ago and never heard back. Could a staff member please help me resolve this? Loving Nebula so far but I'd love the full version considering I paid for pro. :-)
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Re: Didn't receive registration email

Postby JDub » Fri Sep 24, 2010 7:36 pm

Same here. Registration takes about a day and that's how long ago I sent in my file. Thanks!
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Re: Didn't receive registration email

Postby enriquesilveti » Fri Sep 24, 2010 9:00 pm

Do not panic / The quick HELP thread > http://www.acustica-audio.com/forum/ind ... =viewtopic

Nebula F.A.Q. > http://www.acustica-audio.com/forum/ind ... =viewtopic

Code: Select all
Q.2.3 I bought an Acustica Audio product, what should I do next?
You will need your account registered on the forum so you can be upgraded to a customer. It takes a little while for customer accounts to be upgraded. Please be patient and bear with us! It may take up to a day for registration. You can check if your account at Acustica Audio website has been upgraded by looking at the color of your account name on the forum. If it is pink, then you are a customer and should have full access to the download section. You should also send in your .SER file (located in your Nebulatemprepository folder - specified on the original install of Nebula) to info@acusticaudio.com as part of the registration process. You will need to run Nebula once after installation for this file to be generated. We will then send you a registration file that, once run, will register Nebula as the version you have purchased. Please note: It is extremely important that you use the same e-mail address for your site registration and Paypal details. If you have used different e-mail addresses, please send an e-mail to info@acusticaudio.com and let us know, we will fix things up for you.

Q.2.4 I have sent in my *.ser file and have not heard from Acustica Audio for days, what should I do now?
Post in the topic "Do not panic / The quick HELP thread" here: http://www.acustica-audio.com/forum/ind ... =viewtopic
Enrique Silveti.
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Re: Didn't receive registration email

Postby Pedro Martins » Fri Nov 05, 2010 3:16 pm

The same here.. it's been 2 days without Nebula3 Pro functioning, only the Free Nebula works.. but I purchased the Pro Bundle, I want to use it, can someone please help me about this issue here?

Thanks in advance..

All the best...
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Re: Didn't receive registration email

Postby giancarlo » Fri Nov 05, 2010 4:47 pm

still waiting?
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Re: Didn't receive registration email

Postby Pedro Martins » Fri Nov 05, 2010 7:25 pm

You solved me the issue Giancarlo,

Many thanks, great and fast support from you!

All the Best,

Keep up the good work. ;)
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