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Do not panic / The quick HELP thread

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Re: Do not panic / The quick HELP thread

Postby nnyrad » Sat Dec 29, 2012 3:27 pm

Thanks for getting back to me, Enrique.

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Re: Do not panic / The quick HELP thread

Postby enriquesilveti » Sun Dec 30, 2012 12:44 pm

nnyrad wrote:Thanks for getting back to me, Enrique.

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nnyrad send me a screen shot of your OSX serial number (http://support.apple.com/kb/HT1529) plus your INIT.N2P and INIT.N2V files to my email address: enrique.silveti AT acusticaudio.net.
Enrique Silveti.
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Re: Do not panic / The quick HELP thread

Postby Definity » Sun Dec 30, 2012 7:43 pm

Hi, My Nebula has started saying "Authorization Missing" how do I fix this? I think I deleted my ser file.
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Re: Do not panic / The quick HELP thread

Postby Definity » Sun Dec 30, 2012 8:32 pm

No worries i fixxed it
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Re: Do not panic / The quick HELP thread

Postby mgrammatica » Mon Dec 31, 2012 11:18 pm

enriquesilveti wrote:Wrong path. Send me an email enrique.silveti AT acusticaudio.net


blandry wrote:I've been trying to upgrade my Nebula 2 to the latest and I'm getting this message when I open Neb:

1 DEBUG level : 0
2 MASTER Ko : Master descriptor not found (Nebula2.xml)

The installer is not generating a Ser file...

Please help!

Reaper 64 bit, Windows 7 64 bit


Just experienced the same problem. WinXp Pro 32bit, Cubase 5.5, Nebula 3 Pro server.

This website user panel says im on a customer account, as the instructions say, and all i have in my download section is 'Upgrade Nebula3 Server 1.3.505' file. Is this the correct file or have i missed a step in registering my account ?

On my install i cannot find a MAST type .xml file with <DATAPATH> etc, except under the 'Server' folder inside the 'nebulatemprepository'. I've also checked the Acustica VST folder, in which is a .xml file with only options such as <DICTIONARY SUBPATH> etc.

I've tried to research as much as my sanity allows at the moment and i can't seem to find the answer, so your help is most appreciated !
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Re: Do not panic / The quick HELP thread

Postby giancarlo » Tue Jan 01, 2013 10:34 am

send an email. You need to install a setup before an upgrade
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Re: Do not panic / The quick HELP thread

Postby mgrammatica » Tue Jan 01, 2013 2:20 pm

giancarlo wrote:send an email. You need to install a setup before an upgrade


Thank you very much Giancarlo. A happy new year to you and everyone here at the Acustica forum !
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Re: Do not panic / The quick HELP thread

Postby ParrBeats » Tue Jan 01, 2013 8:21 pm

Hi,

just installed Nebula 3 on Windows 7 64 bit, but it doesn't create a serial. Loaded the VST with Cubase 7.

Reinstalled it several times. What can I do?
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Re: Do not panic / The quick HELP thread

Postby privera » Wed Jan 02, 2013 12:41 am

Hi! I need some help, I purchase the upgrade for nebula2, and I send my nebula3.ser to the correct email address since saturday dic 30, I understand that during weekends take a little longer than on regular week, now is being 72h and no answer! :(
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Re: Do not panic / The quick HELP thread

Postby giancarlo » Wed Jan 02, 2013 11:00 am

ok we created all keys, please check if you received it
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