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Do not panic / The quick HELP thread

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Re: Do not panic / The quick HELP thread

Postby Anthony » Tue Nov 30, 2010 10:23 am

My Nebula3 Pro is registered to "customer" too. I'll re-send my *.ser file.
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Re: Do not panic / The quick HELP thread

Postby enriquesilveti » Tue Nov 30, 2010 11:41 am

minusthehat wrote:My Neb3 Pro is registered to "customer" too, everything works but re-sending *.ser just in case :) Thanks in advance!


Thank you
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Re: Do not panic / The quick HELP thread

Postby enriquesilveti » Tue Nov 30, 2010 11:42 am

Mac wrote:My Nebula3Pro is also registered to "Customer". Everything is working fine...I re-sent my ser file as well.

When we receive our updated license file with our name, can we just run the license file and all will be good? I'm going to back up everything anyway...just wanted to know if this will simply overwrite the registration info and not mess up any of Nebula's settings. Thanks for the help.


Thank you Mac. You will receive the same KEY but with the correct name, that's all.
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Re: Do not panic / The quick HELP thread

Postby enriquesilveti » Tue Nov 30, 2010 11:43 am

Anthony wrote:My Nebula3 Pro is registered to "customer" too. I'll re-send my *.ser file.


Thank you.
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Re: Do not panic / The quick HELP thread

Postby Mercado_Negro » Tue Nov 30, 2010 11:53 am

Hi Enrique, what's the estimated time to receive this new license now? I've always received it in a couple of hours but with all this new wave of SER files it worries me it could take a bit before we can all get it.
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Re: Do not panic / The quick HELP thread

Postby Mercado_Negro » Tue Nov 30, 2010 12:21 pm

That previous post is weird heh I think you edited my own posts to reply :)

I just received my Nebula3License.exe file and installed it but it still says "CUSTOMER".
i7 3770k :: Asus P8H77-V LE :: 16Gb DDR3 @1600MHz :: Geforce GT 520 :: OCZ-Vertex 128Gb :: WD Black Series 1Tb and Green Series 1Tb :: F*******e Liquid56 :: REAPER 64bit and StudioOne 64bit (both latest versions) :: Win 10 64bit
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Re: Do not panic / The quick HELP thread

Postby Mplay » Tue Nov 30, 2010 12:41 pm

My Nebula 1.343 is still working but also registered to 'customer'. The newest 1.3451 build is only available as 'setup' not as 'upgrade'. Should I run the setup and send the ser again?
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Re: Do not panic / The quick HELP thread

Postby Anthony » Tue Nov 30, 2010 1:09 pm

I have exactly the same situation as Mercado_Negro:

"I just received my Nebula3License.exe file and installed it but it still says "CUSTOMER"."
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Re: Do not panic / The quick HELP thread

Postby enriquesilveti » Tue Nov 30, 2010 1:19 pm

Hi Enrique, what's the estimated time to receive this new license now? I've always received it in a couple of hours but with all this new wave of SER files it worries me it could take a bit before we can all get it.


I don't manage keys. Please Ask Acustica Audio staff. http://www.acustica-audio.com/index.php ... Itemid=169
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Re: Do not panic / The quick HELP thread

Postby enriquesilveti » Tue Nov 30, 2010 1:19 pm

Mercado_Negro wrote:That previous post is weird heh I think you edited my own posts to reply :)

I just received my Nebula3License.exe file and installed it but it still says "CUSTOMER".


Fixed
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
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RME UFX | PS Lyra2 | SD USBPre2
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