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Do not panic / The quick HELP thread

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Re: Do not panic / The quick HELP thread

Postby giancarlo » Tue Jul 24, 2012 8:27 pm

install setup version, not upgrade!
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Re: Do not panic / The quick HELP thread

Postby kocoloco » Wed Jul 25, 2012 4:49 pm

Hi, I speak english so bad, sorry, I buy a nebula 2 bundle, download the program and install it, but I haven't *.ser file in the nebulatemp or vstplugins folder, when I open the plugin it's say "authorization missing", I'm reinstalling and search for some *.ser file but the same thing. What's happens here? I'm a little disappointed. I use windows7 64bits. Cheers.
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Re: Do not panic / The quick HELP thread

Postby enriquesilveti » Wed Jul 25, 2012 5:02 pm

kocoloco wrote:Hi, I speak english so bad, sorry, I buy a nebula 2 bundle, download the program and install it, but I haven't *.ser file in the nebulatemp or vstplugins folder, when I open the plugin it's say "authorization missing", I'm reinstalling and search for some *.ser file but the same thing. What's happens here? I'm a little disappointed. I use windows7 64bits. Cheers.


En Nebula > DISK > REGISTERED tienes que ver unos numeros, envianos esos numeros por correo electronico.

http://www.acustica-audio.com/forum/ind ... =viewtopic
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Re: Do not panic / The quick HELP thread

Postby kocoloco » Wed Jul 25, 2012 5:30 pm

Thanks, I don't see "disk" but in "master" there is a REGISTERED number... I send you to info@.. and suppor@.. emails address.

P.D. You are from Madrid? Can you speak spanish, Enrique? english is so hard for me...
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Re: Do not panic / The quick HELP thread

Postby ksw1983 » Wed Jul 25, 2012 9:05 pm

Anyone?
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Re: Do not panic / The quick HELP thread

Postby ksw1983 » Wed Jul 25, 2012 9:06 pm

ksw1983 wrote:Hello,

I need help!

I am on a windows system. I installed the 32 bit version -worked fine. Moved to 64 bit - worked fine.

Now I have decided to go back to 32 bit.

I uninstalled and deleted everything and when I reinstall it doesnt load or even generate the authorisation file.

It loads up and stops at 8 - PROGRAM #0 not valid - See attachment

PLease help!

Thanks

Karl



Can anyone help ?
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Re: Do not panic / The quick HELP thread

Postby scooled » Wed Jul 25, 2012 10:05 pm

Hello,
Same problem as KSW1985 on PC.
Version: Nebula3 Pro WIN x64 1.3.492
DAW:Reaper

It had worked fine for months then out of the blue I get the same screen as KSW.
I uninstalled and re-installed and still have the same problem. Any help would be greatly appreciated.
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Re: Do not panic / The quick HELP thread

Postby kocoloco » Thu Jul 26, 2012 10:39 am

Enrique yo he comprado el Nebula2, y me habeis mandado un archivo llamado "nebula3license", independientemente lo he instalado y no pasa nada, ni se crean nuevos archivos en la carpeta, ni se registra el nebula, cuando lo abro me dice "PROGRAM 0 not valid". He hecho de todo, lo he desinstalado, he borrado todos los rastros que dejó en el registro de windows, etc... y vuelto a reinstalar, solo el setup, sin el update y nada...
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Re: Do not panic / The quick HELP thread

Postby kocoloco » Fri Jul 27, 2012 9:34 am

With the Nebula2license.exe works! thanks.
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Re: Do not panic / The quick HELP thread

Postby enriquesilveti » Fri Jul 27, 2012 10:39 am

kocoloco wrote:Thanks, I don't see "disk" but in "master" there is a REGISTERED number... I send you to info@.. and suppor@.. emails address.

P.D. You are from Madrid? Can you speak spanish, Enrique? english is so hard for me...


Entonces tienes activada una llave. Puedes sobre escribirla con la que te ha enviado Acustica Audio cuando compraste Nebula. O pedir una nueva, aunque si el numero que lleva el archivo .SER es el mismo la llave sera identica a la antigua, Acustica Audio entiende esto como una perdida de llave y te entrega una nueva de forma gratuita.

Español es mi lengua materna, si vivo en Madrid...
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