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Installing Nebula on 2 computers.

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Installing Nebula on 2 computers.

Postby georgerarnold@hotmail.com » Tue Apr 12, 2016 6:03 pm

Hello,

I'm sure this question has been asked lots but I honestly can't find the answer I'm looking for so I wonder if anyone can help.
I've just got a new computer and I want to install my nebula3 pro which I have already purchased. I have downloaded nebula and it appears in my daw without any authorisation message. I have also downloaded a load of the free libraries from the nebula dashboard and "installed" them but they do not appear in nebula in the daw. I can't remember the installation process to install libraries, is there something special I'm supposed to do?
Am I supposed to move all the n2p and n2v files somewhere?
Is there something I have to do to have nebula on 2 computers.

Also, while I'm here, I have various third party libraries for nebula, do I have to contact the makers in order to get another download? Or can I just copy the files to my new computer and install them again?

Thank you for any help.
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Re: Installing Nebula on 2 computers.

Postby glesne » Tue Apr 12, 2016 7:03 pm

hello !

to install the libs, place the N2P in Lib/Audio/preset/Acusticaaudio/nebula3/Programs

The N2V in
lib/Audio/preset/Acusticaaudio/nebula3/Programs

If you have skins :
lib/Audio/preset/Acusticaaudio/nebula3/skins

Lots of third party dev will give you new download links if you lost the first one except Alex B, it will cost you 1 euro per download I think, because his site is "not a cloud". If you dowloaded alex B libraries the past four days you should be alright but hurry up :D !

To install Nebula on a new computer i think you have to do exactly the same steps as you did for the first install : dashboard, download nebula, run it in your daw, .ser etc..
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Re: Installing Nebula on 2 computers.

Postby georgerarnold@hotmail.com » Wed Apr 13, 2016 8:47 am

Thanks, I think I'm doing ok with the third party libraries. Almost all there apart from the fate compressor which hasn't been converted to 64 bit or something.
The main problem is I can't install the free libraries that are supposed to work with nebula. The n2ps and n2vs are in the right place but nothing. I think I've seen other people with the same problem but no answer from acustica yet. I'm very keen to get my libraries up and running on this machine. I've had a rock band in recording for the last few days and I'd love to mix it on my new computer.
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Re: Installing Nebula on 2 computers.

Postby Mordus » Wed Apr 13, 2016 9:22 am

Hi,
It seems you have to authorize your new computer...

(copied from Nebula Dashboard Documentation folder)
How to register and authorize Nebula:
http://www.acustica-audio.com/phpBB3/viewtopic.php?f=10&t=362
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Re: Installing Nebula on 2 computers.

Postby georgerarnold@hotmail.com » Wed Apr 13, 2016 9:58 am

Thank you for your help but there has been no .ser file created on this computer and I wasn't made to follow any authorisation steps.
It says if there is no .ser file then I have to contact support for help. I've done that. Looking forward to hearing from support!
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Re: Installing Nebula on 2 computers.

Postby Mordus » Wed Apr 13, 2016 10:10 am

OK. In that case, let's wait for support. They always help.
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Re: Installing Nebula on 2 computers.

Postby georgerarnold@hotmail.com » Wed Apr 13, 2016 10:14 am

Thanks. I should be more patient but it's hard!
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Re: Installing Nebula on 2 computers.

Postby Mordus » Wed Apr 13, 2016 10:45 am

Yes.

Anyway, be sure to submit a ticket from the "get support" option in your dashboard.

In forums, is also important to provide info about your setup and OS. Actually I don't know if you are using Mac or Windows... for example.

If you are on OSX, be sure to check the correct library folder (not user library, but system library):
HDD/library/Audio/Presets/AcusticaAudio/Nebula3
Check also folder permissions, and be sure to install Nebula in the default folder.
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Re: Installing Nebula on 2 computers.

Postby georgerarnold@hotmail.com » Wed Apr 13, 2016 10:58 am

Thank you.
Yes that is the folder where I expect it to be.
I will update my details as soon as I get a moment. Thanks.
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