Already 3 days since i bought this thing and can't believe it's so complicated!!! Please tell me ,in detail ,where is located this number.
1. Run Nebula 2. Click on DISK page
Nebula Registration and activation Nebula use a challenger response anti-copy authorization system. After first run Nebula will generate a .SER file in the plug-in support installation folder called NebulaTempRepository folder (in PC this path can be changed in the installation setup however is fixed in MAC and the path is Mac HD/Library/Audio/Presets/AcusticaAudio/Nebula3/). This file should be sent to Acustica Audio to generate a custom customer key, you can send in an attachment to email@example.com or upload in user area, my authorizations. A custom customer key will send from Acustica Audio for replace the demo key, removing any restriction so you will able to load any emulation preset. Be aware that the customer key is the INIT emulation preset that Nebula use for initialized and that means INIT emulation preset, customer key and INIT.N2V and INIT.N2P are the same thing.
Thanks for the reply but i don't have this files on: Mac HD/Library/Audio/Presets/AcusticaAudio/Nebula3/ i check on my presets ,.ser files doesn't exist even when i do a search on my mac!!! I installed in both my computer and same problem. Please don't tell me i'm the only one ,that be great to have answer with alternative solution. I've been mailing you a fews time already and you guys reply once a day with a 2/3 words reply(little bit more developed on the forum...) S.
Some sequencers or OSX version refuse to create .SER file, you can try:
1. Load Nebula in other sequencer with native VST support, like reaper. 2. Load Nebula and copy the number that you see under the parameter REGISTERED in DISK page and send us by email. 3. Check you OSX serial number and send us by email (this only works in OSX).
Enrique Silveti. Acustica Audio customer and technical support.