Login

License

Tips & tricks, working results, technical support

License

Postby indelible » Sat Sep 05, 2015 12:28 pm

Since it looks like nobody is reading emails at Acustica, I'll post my request here. I've already written 2 emails. I've got a new notebook and I need to move the Nebula 3 Pro license to it. Simple as that!
indelible
User Level VIII
User Level VIII
 
Posts: 86
Joined: Fri Jun 11, 2010 12:10 pm

Re: License

Postby Support » Sun Sep 06, 2015 1:26 pm

indelible wrote:Since it looks like nobody is reading emails at Acustica, I'll post my request here. I've already written 2 emails. I've got a new notebook and I need to move the Nebula 3 Pro license to it. Simple as that!


We read and replay emails from Monday to Friday in office working hours.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
User avatar
Support
Expert
Expert
 
Posts: 2877
Joined: Mon Feb 24, 2014 11:33 am
Location: Lodi, Lombardia, Italy.

Re: License

Postby indelible » Mon Sep 07, 2015 1:58 am

Support wrote:
indelible wrote:Since it looks like nobody is reading emails at Acustica, I'll post my request here. I've already written 2 emails. I've got a new notebook and I need to move the Nebula 3 Pro license to it. Simple as that!


We read and replay emails from Monday to Friday in office working hours.


Yeah, I see it. First email was sent on 28/08/2015.
The second one on 02/09/2015. You should check your calendar.
indelible
User Level VIII
User Level VIII
 
Posts: 86
Joined: Fri Jun 11, 2010 12:10 pm

Re: License

Postby Support » Mon Sep 07, 2015 9:24 am

We don't track emails, If you need pre/post sales support contact Sales department*. If you need (post sale) licenses support contact Licensing department*. If you need (pre/post sales) technical support contact Tech Support department*.

* Use ticket system from your Dashboard.
If you already did it. Post here your ticket code/number.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
User avatar
Support
Expert
Expert
 
Posts: 2877
Joined: Mon Feb 24, 2014 11:33 am
Location: Lodi, Lombardia, Italy.


Return to Working with Nebula

Who is online

Users browsing this forum: No registered users and 11 guests