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Just purshased Nebula and I understand why people say...

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Just purshased Nebula and I understand why people say...

Postby pleplo » Sat Mar 22, 2014 9:06 pm

that it take so long to authorize.. im still waiting for the license file via email. I send acustica email, contact form, etc. no news. I need to work on a song using the new alexb MFC console (seems ok on the authorization side).

anyway hope its gonna be alright.
Plajia new album Piggie Park out NOW. (Pronounced plah-gee-ah) We make music, fock a genre. On Spotify and Bandcamp www.plajia.com
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Re: Just purshased Nebula and I understand why people say...

Postby Arne » Sat Mar 22, 2014 9:08 pm

Have you tried the Customer Area to upload your .ser and get the .aut file automatically generated? Also it is saturday night in Italy right now :-)
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Re: Just purshased Nebula and I understand why people say...

Postby mathias » Sat Mar 22, 2014 9:15 pm

it should be possible to get the license file via the customer area.

there is an option to upload the ser file and then the auth file is generated automatically.
you can then download it from there and also get an email with the files.
system 1: windows 8 32 bit - samplitude prox, tracktion6, reaper
system 2: mac osx yosemite - reaper(32+64bit), tracktion6(32+64bit)

both systems on: macbook pro (late 2009), core 2 duo 3,06 ghz, 4 gb ram, graphic: nvidia geforce 9600M GT 512 MB
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Re: Just purshased Nebula and I understand why people say...

Postby mathias » Sat Mar 22, 2014 9:16 pm

look in the dashboard ...
system 1: windows 8 32 bit - samplitude prox, tracktion6, reaper
system 2: mac osx yosemite - reaper(32+64bit), tracktion6(32+64bit)

both systems on: macbook pro (late 2009), core 2 duo 3,06 ghz, 4 gb ram, graphic: nvidia geforce 9600M GT 512 MB
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Re: Just purshased Nebula and I understand why people say...

Postby giancarlo » Sun Mar 23, 2014 8:12 pm

it is automatic now... it replies within seconds...
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Re: Just purshased Nebula and I understand why people say...

Postby pleplo » Sun Mar 23, 2014 10:36 pm

I guys thanks for the reply. I still dont have that .SER file. I know what to do with it (upload it on my dashboard) but I dont have that file. did not received it. all im asking acustica is send it back to me. they seem not to understand that. its a bit of a bummer. :(
Plajia new album Piggie Park out NOW. (Pronounced plah-gee-ah) We make music, fock a genre. On Spotify and Bandcamp www.plajia.com
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Re: Just purshased Nebula and I understand why people say...

Postby pleplo » Sun Mar 23, 2014 10:39 pm

I bought lots of different kind of software, music, books, stuff online all my life. rarely saw something that confusing. love you guys. nebula people and technology is awesome.but man.. I'm no internet newbie. I used Netscape guys ;)
Plajia new album Piggie Park out NOW. (Pronounced plah-gee-ah) We make music, fock a genre. On Spotify and Bandcamp www.plajia.com
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Re: Just purshased Nebula and I understand why people say...

Postby SWANG » Sun Mar 23, 2014 10:54 pm

pleplo wrote:I guys thanks for the reply. I still dont have that .SER file. I know what to do with it (upload it on my dashboard) but I dont have that file. did not received it. all im asking acustica is send it back to me. they seem not to understand that. its a bit of a bummer. :(


they aren't supposed to send it to you. mine was generated automatically after running nebula once. see the faq here:

http://www.acustica-audio.com/phpBB3/viewtopic.php?f=4&t=396
ok, bye!!!
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Re: Just purshased Nebula and I understand why people say...

Postby Antonello » Sun Mar 23, 2014 11:22 pm

pleplo wrote:I guys thanks for the reply. I still dont have that .SER file. I know what to do with it (upload it on my dashboard) but I dont have that file. did not received it. all im asking acustica is send it back to me. they seem not to understand that. its a bit of a bummer. :(


Hi Pleplo,
have you followed the information contained in the quick start guide?

Thanks
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Nebula3.x Quick Start - Installation and Authorization v1.1.pdf
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Re: Just purshased Nebula and I understand why people say...

Postby pleplo » Sun Mar 23, 2014 11:45 pm

OK thanks guys! il check it out. maybe I was lazy and not very smart on this one ;)
Plajia new album Piggie Park out NOW. (Pronounced plah-gee-ah) We make music, fock a genre. On Spotify and Bandcamp www.plajia.com
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