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Nebula Free Can't use instances of nebula (very loud noise)

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Nebula Free Can't use instances of nebula (very loud noise)

Postby timdestexhe » Sat Mar 15, 2014 3:09 pm

Dear Acustica,

I am planning to buy nebula, but before that I wanted to try the free version. And yes I was impressed so I really want to buy it. BUT as soon as I load 2 nebula instances on a track there is an extremely loud damaging sound. I found a person on this forum with the same problem so for safety reasons I installed Ice9. But the problem is, it now kills all sound everytime I use an instance of nebula. This a a big problem because if this is with the pro version too I can't buy this. I want more then just one instance of nebula on my tracks/master.

I hope anyone can solve this issue! I'm on OSX Mavericks, latest highend retina macbook pro. Logic X and 9 (same problem in both).
Using nebula free 1.3.602 because the newer version didn't work at all and someone from acustica old me to install this version.

edit: also when reopening a project it kills the sound again

Thanks alot!

Regards,

Tim
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Re: Nebula Free Can't use instances of nebula (very loud noi

Postby giancarlo » Sat Mar 15, 2014 4:26 pm

are you using vst or au version? latest one 1.3.679, correct?
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Re: Nebula Free Can't use instances of nebula (very loud noi

Postby timdestexhe » Sat Mar 15, 2014 4:38 pm

I'm using AU version!

Using nebula free 1.3.602 because the newer version didn't work at all and someone from acustica old me via the ticketing system to install this version and then it worked.

I love what you guys are doing here at acustica so I can't wait to support it. Really hope this gets resolved. Because I'm afraid this will happen also with the pro version.
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Re: Nebula Free Can't use instances of nebula (very loud noi

Postby giancarlo » Sat Mar 15, 2014 4:56 pm

no you would be forced to 1.3.602 so the loud noise would be the same in commercial product too. Increase dspbuffer in MAST page (enter before the GURU mode), push SAVE, reload. Hope it gets solved
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Re: Nebula Free Can't use instances of nebula (very loud noi

Postby timdestexhe » Sun Mar 16, 2014 1:03 pm

I got an update on this:

It only happens with certain plugins like "Do you wanne Comp, Vintage EQ (almost all EQ's). But the problem doesn't seem to happen when using for example the boeing compressor.

So everytime I use an instance of an EQ or Do you wanna comp it gives this extremely loud noise. The DSP increase didn't help.

In attachment a Logic X screenshot.

EDIT: same happens in Logic 9 32 bit and 64 bit
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Screen Shot 2014-03-16 at 12.02.40.png
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Re: Nebula Free Can't use instances of nebula (very loud noi

Postby Support » Mon Mar 17, 2014 8:21 pm

I respond you thru support ticket system today.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com
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