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1.3.636 released apparently, what's new?

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Re: 1.3.636 released apparently, what's new?

Postby Definity » Mon Feb 24, 2014 9:56 pm

I'm trying to download this and not getting very far.. I go to my products in Customer area click Nebula 3 Pro, then it's taken me to some cloud site, where it asks me for a password, I type the password then it says "Page expired" Any ideas on how to fix this?
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Re: 1.3.636 released apparently, what's new?

Postby Mac » Mon Feb 24, 2014 9:58 pm

Yep I'm getting the same message "page expired" when trying to access the upgrade to my Nebula 3 Pro....
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Re: 1.3.636 released apparently, what's new?

Postby jorismak » Mon Feb 24, 2014 10:07 pm

working here (Chrome, Windows). You get the browser from 'Box' (shared hosting site).
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Re: 1.3.636 released apparently, what's new?

Postby SWANG » Mon Feb 24, 2014 10:14 pm

working here as well. are you sure you're using the correct password? it's on the top left of the page...
ok, bye!!!
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Re: 1.3.636 released apparently, what's new?

Postby Mac » Mon Feb 24, 2014 10:15 pm

sorry, don't understand....is this browser a download from box, or a browser extension?....how to get this?
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Re: 1.3.636 released apparently, what's new?

Postby Mac » Mon Feb 24, 2014 10:17 pm

yeah...used the password given at top left of page...still getting same message.
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Re: 1.3.636 released apparently, what's new?

Postby Definity » Mon Feb 24, 2014 10:20 pm

I'm still getting the same message:

Page Error

The page you were viewing has expired. Please go back and try your request again.
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Re: 1.3.636 released apparently, what's new?

Postby SWANG » Mon Feb 24, 2014 10:23 pm

weird. maybe you could try clearing your cache or switching browsers? i just tried accessing a few more times after clearing my cache (firefox). working fine here.

anyone from acustica who can assist?
ok, bye!!!
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Re: 1.3.636 released apparently, what's new?

Postby Mac » Mon Feb 24, 2014 10:25 pm

Success....used a different browser...firefox was having trouble...IE worked...go figure. Thanks for all the help.
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Re: 1.3.636 released apparently, what's new?

Postby Definity » Mon Feb 24, 2014 10:37 pm

Hmmmm didn't work for me I have tried Chrome and IE.
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