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Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

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Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby andiw » Thu Jan 16, 2014 6:31 pm

I'm using Nebula3 with Studio One 2.6.1 and the GUI of Nebula freezes every now and then.

It's irregular, I don't really know what causes the behavior. When I close the GUI and reopen it then it works again for a few seconds.
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby giancarlo » Thu Jan 16, 2014 10:10 pm

we are uploading a new release
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby andiw » Sat Jan 25, 2014 11:16 am

I just tried 1.3.636 and 1.3.636 GUI3

The GUI still freezes.
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby enriquesilveti » Tue Jan 28, 2014 10:53 pm

You are running S1 (OSX) in 64 bits mode? Nebula3 Pro VST OSX is not 64 bits. This could be the issue.
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby andiw » Tue Jan 28, 2014 11:02 pm

Enrique,

if I had Nebula Pro it would be VST32bit and it wouldn't even show up in Studio One 64bit ...

Excuse me, but why is so hard to understand:

I use Nebula3 VST64bit in Mac OSX 10.9.1 and the only way to do that is because I bought the Nebula server bundle but I use it without the server part ...
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby enriquesilveti » Wed Jan 29, 2014 11:58 am

andiw wrote:Enrique,

if I had Nebula Pro it would be VST32bit and it wouldn't even show up in Studio One 64bit ...

Excuse me, but why is so hard to understand:

I use Nebula3 VST64bit in Mac OSX 10.9.1 and the only way to do that is because I bought the Nebula server bundle but I use it without the server part ...


You are trying to report a (supposedly) bug without enough detailed information.
RE: You should say: I use Nebula3 Pro Server (VST, 64 bits) in Client mode in Mac OSX 10.9.1

Client mode = Nebula3 Pro Server with out Nebula Server.

Conclusion:
Acustica Audio Product: Nebula3 Pro Server
Nebula version installed: 1.3.608 or 1.3.636
Nebula architecture (32 or 64 bits): 64
OS full version: OSX 10.9.1
OS architecture (32 or 64 bits): 64
CPU: -
Amount of RAM:-
GPU: -
Amount of GPU RAM: -
Sequencer full version: Studio One 2.62
Sequencer architecture (32 or 64 bits): 64
Audio interface: -
Audio interface buffer: -
Sequencer buffer: -
Extra information: -

About your Nebula Reverb Master XML file

Wrong Tag value for Nebula reverb. This is one of those values that you MUST NEVER touch.

<WORKBUFFER> 32768 </WORKBUFFER>

Correct Tag value for Nebula reverb

<WORKBUFFER> 131072 </WORKBUFFER>

Not supported value

<GUIRATE> 17594 </GUIRATE>

Supported value are from 30000 to 80000. Values bellow 30000 are not supported but should work.

<GUIRATE> 30000 </GUIRATE>

Wrong XML syntaxis

<PROTECTIONDB>6</PROTECTIONDB>

Correct XML syntaxis

<PROTECTIONDB> 6 </PROTECTIONDB>

<RATECONVERSION> 15000000 </RATECONVERSION>

Supported maximun 9000000. Higher values are not supported but should work.

<RATECONVERSION> 9000000 </RATECONVERSION>

Moved tag before MIDI tags, nothing wrong here.

<FROZENBOOT> 1 </FROZENBOOT>

I'm sending correct XML to your email. Please next bug report send us a complete report of your issue, see here how to do it:
viewtopic.php?f=7&t=369
Enrique Silveti.
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby grzes » Thu Aug 28, 2014 2:31 pm

Hi Enrique,
Did you solve this problem?
I have installed yesterday Nebula3 32bit on my MacBook Pro OSX 10.9.4 and I have the same issue with Studio One 2.6.3 32bit.
This doesn't occur in Ableton Live 32bit. Everything works fine there.
Cheers,
Greg
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby giancarlo » Thu Aug 28, 2014 8:51 pm

try vstgui3
Keep in mind we dont support mavericks officially yet.
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby Support » Thu Aug 28, 2014 10:55 pm

grzes wrote:Hi Enrique,
Did you solve this problem?
I have installed yesterday Nebula3 32bit on my MacBook Pro OSX 10.9.4 and I have the same issue with Studio One 2.6.3 32bit.
This doesn't occur in Ableton Live 32bit. Everything works fine there.
Cheers,
Greg


There is not a bug but is a compatibility issue. Nebula3 is a PC/Windows product only. Seems you are talking about Nebula3 Pro. Nebula3 Pro is VST and AU 32 bits only and there is a incompatibility between VSTGUI4 framework and VST 32 bits plug-ins. Apple and Steinberg want to drop compatibility and force everyone to adapt product to VST3, VSTGUI4 and 64 bits support only. We hope Apple stop do this big change with out a backward compatibility. An easy example is Logic 10, Apple drop architecture plug-in adapter from Logic 9.

Please open a support ticket in your Dashboard, to track correctly your issue.
Best regards,
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Acustica Audio customer and technical support
http://www.acustica-audio.com
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Re: Mac OS 10.9.1 Neb3 1.3.608 VST64bit - GUI freezes

Postby ngarjuna » Fri Sep 12, 2014 4:24 pm

giancarlo wrote:try vstgui3
Keep in mind we dont support mavericks officially yet.

Is this still officially the case? Because I'm getting this same behavior (tried the VST4 and VST3 UIs, same with both; same with VST and AU too) with the 770 update. The System Requirements say:
"Latest 64 bits version" for Server and Pro (which is Mavericks of course).
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