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Installer doesn´t generate ser. file on win7 64 system

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Installer doesn´t generate ser. file on win7 64 system

Postby J.Burger » Wed Jul 31, 2013 6:36 pm

Buona sera,
I bought a new computer and tried several times to install Nebula but the installer doesn´t generate a ser. file in my NebulaTempRepository -folder.

Thx for your help,
J.
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Re: Installer doesn´t generate ser. file on win7 64 system

Postby Mplay » Wed Jul 31, 2013 7:01 pm

Could it be you used the update installer? With a new install you need the setup installer.
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Re: Installer doesn´t generate ser. file on win7 64 system

Postby giancarlo » Wed Jul 31, 2013 9:31 pm

serial number is displayed also in nebula interface!
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Re: Installer doesn´t generate ser. file on win7 64 system

Postby mathias » Thu Aug 01, 2013 1:27 am

maybe you already did that, but you have to load nebula once in your daw to get the ser-file created.( you said the installer did not create it)
system 1: windows 8 32 bit - samplitude prox, tracktion6, reaper
system 2: mac osx yosemite - reaper(32+64bit), tracktion6(32+64bit)

both systems on: macbook pro (late 2009), core 2 duo 3,06 ghz, 4 gb ram, graphic: nvidia geforce 9600M GT 512 MB
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Re: Installer doesn´t generate ser. file on win7 64 system

Postby enriquesilveti » Thu Aug 01, 2013 10:02 am

Go Nebula > DISK Page > REGISTERED. Send us your numbers.
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Re: Installer doesn´t generate ser. file on win7 64 system

Postby enriquesilveti » Thu Aug 01, 2013 10:04 am

Mplay wrote:Could it be you used the update installer? With a new install you need the setup installer.


NO. Update not have core system files, sequencer should show a error on load/VST scan.
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
UFX | Lyra2 | USBPre2
VM U15 | VM Win10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10 | NIK5
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Re: Installer doesn´t generate ser. file on win7 64 system

Postby J.Burger » Thu Aug 01, 2013 11:36 am

Thanks to all of you for your help - that solved the problem :-):

"you have to load nebula once in your daw to get the ser-file created.( you said the installer did not create it)"
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