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Please, give me some instructions...

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Please, give me some instructions...

Postby AntonTsygankov » Tue Feb 12, 2013 1:24 am

Hello guys, my name is Anton, I'm new on the forum and I'm sorry for my English. I'm really sorry for stupid questions, but I'm really frustrated now...I'm trying to run Nebula 3 pro on Macbook pro 10.6.8, ProTools 9.

First - is there's any installation manual and user guide somewhere? I can't find it no matter how hard I try.
I don't understand how it works...

I installed latest 505 version, but for some reason the wrapper can't wrap it...so I downgraded to 502 version, and now ProTools can see it as Wrapped VST plugin. When I run it in Pro Tools - it look like that (see picture). Some buttons are working, but if I start pressing INIT or reload button - Pro Tools crashes all the time...How can I upload a library there and what I need to do as first step to make this thing work?

If I open Nebula plugin in Logic - it looks like this (see second picture)...None of buttons are working....
What' should I do with it in Logic next?

I also read on forums that there's some kind of activation of this plugin and I need to send some files to the developers via email...What files and where should I send?

Guys, I'm really lost with all this, I'll really appreciate any help.

Regards,
Anton.
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Re: Please, give me some instructions...

Postby AntonTsygankov » Tue Feb 12, 2013 1:26 am

Second picture...
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Re: Please, give me some instructions...

Postby enriquesilveti » Tue Feb 12, 2013 10:28 am

Hello Anton. I'll full replay you today afternoon.
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
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Re: Please, give me some instructions...

Postby AntonTsygankov » Tue Feb 12, 2013 11:45 am

Thank you very much Enrique!
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Re: Please, give me some instructions...

Postby AntonTsygankov » Tue Feb 12, 2013 5:51 pm

Enrique, I downgraded to version 1.3.492 as Giancarlo advised. Now it's 1.3.492, but it crashes the same way in Pro Tools (if I press Init button and choose preamp-0)
and shows same text in Logic. I guess I need to upload bank and activate it somehow...
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Re: Please, give me some instructions...

Postby enriquesilveti » Tue Feb 12, 2013 7:35 pm

You are having several issues. Seems that you upgrade OSX or computer so Nebula detect a dismatch from computer serial number and Nebula serial number plus attributes issues due you are coping information.

1. Backup everything (copy/paste)
2. Uninstall everything(viewtopic.php?f=10&t=2569)
3. Install (no copy/paste) 1.3.502.
4. Run VST/RTAS adapter from FXP.
5. Run PT9 and Logic you should be able to run Nebula in demo mode. In DISK page under REGISTERED you will see some numbers this numbers will be the same than you OSX serial number (http://support.apple.com/kb/HT1529)
6. Send us you OSX serial number - Nebula registered number to us. (viewtopic.php?f=7&t=362)
7 Check if everything works.
8. Copy/paste your libraries from your backup, LESS INIT.N2V and INIT.N2P files.

If 1.3.502 OSX does not work under your system contact me, and I'll send you OSX 1.3.492 installer and you should repeat the process from point 1 but you don't need to ask for a new key.
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
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