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The only time you will need to request a new license ......

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The only time you will need to request a new license ......

Postby mindseyedub » Sun Dec 30, 2012 10:47 am

In the FAQ it says that one needs a new license 'when you change your system hard drive (the one that Windows is installed on'.

I did a fresh install on the SAME hard drive but now I got a different SER number! I did send it to info@acusticaudio.com for a new license but still no reply....

Please help.

David.
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Re: The only time you will need to request a new license ...

Postby enriquesilveti » Sun Dec 30, 2012 12:40 pm

Key delivery took about 48/72 hours in weekends.
Enrique Silveti.
Acustica Audio customer and technical support.

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Re: The only time you will need to request a new license ...

Postby mindseyedub » Mon Dec 31, 2012 4:13 pm

Thanks for the reply but I'm still waiting for the key!

I did not change the hard drive. I only reinstalled Windows 8. Why I am not able to use my previous license which was only 2 days old!!!?

One Love

David.
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Re: The only time you will need to request a new license ...

Postby giancarlo » Mon Dec 31, 2012 8:39 pm

each windows update changes all serial numbers
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Re: The only time you will need to request a new license ...

Postby mindseyedub » Tue Jan 01, 2013 9:14 pm

Thanks Giancarlo for your reply. I did send my new .ser file to your gmail and info@acusticaudio.com. Can you please see to the matter?

Regards

David.
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Re: The only time you will need to request a new license ...

Postby giancarlo » Wed Jan 02, 2013 11:02 am

ok we created all keys, please check if you received it
If not, just attatch your ser file here
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Re: The only time you will need to request a new license ...

Postby mindseyedub » Wed Jan 02, 2013 12:11 pm

Got it...Big Up and thanks....
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