Login

registration file

Tips & tricks, working results, technical support

registration file

Postby blackwax123 » Thu Sep 29, 2011 4:55 pm

How long does it take to get the registration file once you have paid for Nebula pro and uploaded the .ser file?
blackwax123
User Level 0
User Level 0
 
Posts: 5
Joined: Fri Sep 09, 2011 3:15 am

Re: registration file

Postby enriquesilveti » Thu Sep 29, 2011 7:21 pm

Less than 24 hours on working days and 72 hours on weekends.
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
User avatar
enriquesilveti
Expert
Expert
 
Posts: 2662
Joined: Sun Mar 28, 2010 9:00 pm
Location: Lodi | Madrid | Buenos Aires

Re: registration file

Postby CoolColJ » Sat Oct 01, 2011 10:45 am

I sent my SER file in, and got my registration file, but the site says I have no authorised software in my user area?
CoolColJ
User Level IX
User Level IX
 
Posts: 99
Joined: Wed Sep 07, 2011 4:05 pm

Re: registration file

Postby richie43 » Sat Oct 01, 2011 3:16 pm

CoolColJ wrote:I sent my SER file in, and got my registration file, but the site says I have no authorised software in my user area?


I think that is a glitch in the whole website or authorization system. I have been using Nebula successfully for over 6 months now and my user area still reports that I have no authorized software. Don't worry, if the libraries work and your Nebula instance shows as authorized, you are good to go.
The Sounds of the Hear and Now
http://soundyaudio.com/
richie43
Expert
Expert
 
Posts: 4857
Joined: Fri Feb 04, 2011 8:47 pm
Location: Minnesota, USA


Return to Working with Nebula

Who is online

Users browsing this forum: No registered users and 1 guest