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Unauth AITB programs crash Reaper every time.

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Unauth AITB programs crash Reaper every time.

Postby cactuseskimo » Thu Sep 22, 2011 3:36 pm

I purchased some AITB programs for my new Nebula plugin (Neb3 Pro x64 1.3.492) to run in Reaper X64.

One of the programs (Ape EQ) already came authorized for some reason. This loads up in Nebula fine. I also have Moog 4-pole and Stripe Comp from signaltonoize. These load up fine.

However, whenever I try to load my unathorized programs from AITB (Mammoth, Fear, Fate). The program fails to load, and Reaper crashes everytime. Also, no .SER file is created to auhtorize them. Here's all the info I know about my laptop:

-Dell Intel Core i7-2630 QM CPU @ 2.00GHZ
-8GB DC DDR3 SD RAM
-Windows 7 64 bit Home Professional
-NVIDIA GeForce GT525M 1GB with Optimus GPU

Also, this is the files mentioned in the error report when Reaper crashes:

C:\Users\Luke and Megan\AppData\Local\Temp\WERB5D6.tmp.WERInternalMetadata.xml
C:\Users\Luke and Megan\AppData\Local\Temp\WERCBF6.tmp.appcompat.txt
C:\Users\Luke and Megan\AppData\Local\Temp\WERCF9F.tmp.mdmp

Any help?
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Re: Unauth AITB programs crash Reaper every time.

Postby enriquesilveti » Thu Sep 22, 2011 4:13 pm

Did you already authorize Nebula first?
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Re: Unauth AITB programs crash Reaper every time.

Postby cactuseskimo » Thu Sep 22, 2011 4:20 pm

At first, I wasn't even aware that I had to authorize Nebula . . .
So, I just got my licences file this morning, installed it. No difference.
I then deleted my temp folder, uninstalled all unauthorized AITB programs, re-ran the Nebula licence, re-installed the AITB programs. No difference.
I then again deleted my temp folder, uninstalled the AITB programs, updated Nebula to 1.3.5, re-ran the Nebula licence, re-installed the AITB programs. No difference.

Question, should I see a licence key in my nebulatemprepository folder after I run the install. Just checking, because I don't.
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Re: Unauth AITB programs crash Reaper every time.

Postby enriquesilveti » Thu Sep 22, 2011 4:25 pm

We tested AUT system a lot before AITB release, contact Niklas Ritcher at AITB here support@analoginthebox.com. He will request some information about you PC/MAC in order to reproduce the issue here.
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SDD)
SP4 (i5-6300 | 8 GB | 256 SDD)
RME UFX | PS Lyra2 | SD USBPre2
VM U15 | VM W10 | VM OSX 10.12
N4/NAT4 | SPX3 | RX5 | LN2C | Smaart8 | R5 | PT12 | PX10
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Re: Unauth AITB programs crash Reaper every time.

Postby cactuseskimo » Fri Sep 23, 2011 9:30 pm

Just an update. Niklas from AITB has contacted me, and although we couldn't immediately solve the issue, he provided me with pre-authorized libraries, and even offered a free library in the future if I don't mind helping with testing the bug. Thumbs up for Niklas!
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